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PERSONAL DATA PROTECTION ACT – JPDP 2010
Your privacy is important to us. This policy outlines how Cell Tissue Group (including its related companies, subsidiaries, and affiliates) manages, collects, uses, and discloses your Personal Data in accordance with the Personal Data Protection Act 2010 (Act 709) of Malaysia.
By submitting your information to us, creating an account, or interacting with our services through any of the platforms (websites, mobile apps, or otherwise), you agree to the collection, use, disclosure, and sharing of your Personal Data in the manner described in this policy.
PERSONAL DATA
In this policy, “Personal Data” refers to any data, whether true or not, that identifies an individual or relates to an individual who can be identified from the data, either alone or in combination with other information accessible to us. This includes, but is not limited to, your name, identification numbers (IC, passport), contact details (telephone numbers, email, mailing address), and any other information you provide us directly or through our services.
COLLECTION OF PERSONAL DATA
Cell Tissue Group may collect Personal Data from various sources, including but not limited to:
Information you provide when registering for our services or purchasing products.
Interactions with our customer service team (phone, email, face-to-face).
Usage of our websites, apps, or other platforms.
Participation in promotional campaigns, surveys, or events.
Referrals from business partners or third parties.
Any other interactions with us where Personal Data is shared.
PURPOSES FOR THE COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA
We collect and use your Personal Data for the following purposes:
To respond to your inquiries and requests.
To manage our business operations and comply with policies and regulations.
To facilitate transactions or business asset transfers, including mergers or acquisitions.
To monitor and improve customer service and experience.
For marketing purposes, including offering promotions and discounts.
To ensure compliance with legal and regulatory obligations.
DISCLOSURE OF PERSONAL DATA
We may disclose your Personal Data to:
Related entities within the Cell Tissue Group for business operations.
Service providers and partners assisting in operations such as payment processing, marketing, or customer service.
Legal authorities or regulators as required by law.
We will take reasonable steps to ensure that your Personal Data is protected against unauthorized access or disclosure.
USE OF COOKIES
Our websites may use cookies to improve your browsing experience, track your usage patterns, and personalize content. You can disable cookies via your browser settings, but this may affect website functionality.
UPDATING YOUR PERSONAL DATA
Please inform us if there are any changes to your Personal Data. Inaccurate or incomplete information may hinder our ability to provide services effectively.
YOUR RIGHTS AND CONSENT WITHDRAWAL
You have the right to withdraw consent for the use of your Personal Data for marketing or promotional purposes. To unsubscribe from emails or SMS messages, follow the instructions provided in the respective communications. It may take up to 30 days to reflect your withdrawal in our systems.
CONTACT US
For questions regarding your Personal Data or this policy, please contact us at info@cell-tissue.com.
GOVERNING LAW
This policy and your use of our services are governed by the laws of Malaysia.
Founded in 2010, Cell Tissue Group is a pioneering Malaysian medical technology company and a spin-off from the National University of Malaysia (UKM). As Malaysia’s first Tissue Engineering firm, Cell Tissue Group operates within a certified cGMP laboratory, ensuring the highest standards of medical research and product development, particularly in Tissue Engineering and Regenerative Medicine.
Founded in 2010, Cell Tissue Group is a pioneering Malaysian medical technology company and a spin-off from the National University of Malaysia (UKM). As Malaysia’s first Tissue Engineering firm, Cell Tissue Group operates within a certified cGMP laboratory, ensuring the highest standards of medical research and product development, particularly in Tissue Engineering and Regenerative Medicine.
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